Yes. Eden Brothers stands behind every seed, bulb, root, and set it ships. The Grow Guarantee is our commitment that what you receive will be true to type and ready to thrive. If it doesn't grow under reasonable conditions, we will make it right – through a replacement, store credit, or another resolution that fits the situation. Read our full Grow Guarantee here.
To submit a claim, customers can contact the Garden Support Team at service@edenbrothers.mom with their order number and photos where available.
A few exceptions:
The guarantee covers product quality and trueness to type. It doesn't cover outcomes driven by factors outside Eden Brothers' control, including extreme weather, planting outside the appropriate zone or season, poor soil conditions, or improper storage. That said, gardening doesn't always go according to plan — and neither does the weather. If something went sideways despite your best efforts, reach out anyway. We would rather find a way to help than leave a gardener without a next step.
Clearance bulbs are sold as Final Sale and are not covered by the Grow Guarantee. These are still viable products, offered at reduced prices because the primary planting window is closing — but sizing, appearance, and first-year performance may vary, and they are not eligible for returns or refunds.